How we collect, use, share, and protect the information you provide.
Regenerative Treatment Guide is an informational and referral service. We are not a medical provider, clinic, or healthcare practice, and we do not provide medical advice, diagnosis, or treatment. We help connect individuals seeking information about regenerative medicine with independent, third-party clinics ("Providers") that may offer relevant services.
This Policy explains how we handle information collected through the Site, including our questionnaire/assessment, contact forms, and provider partnership forms. It does not cover the privacy practices of any Provider, advertiser, or third party we do not control.
Some assessment responses may relate to your health. We collect this information only because you voluntarily provide it to obtain a referral. Please see the HIPAA Notice below.
We may receive information from advertising and analytics partners, and from Providers regarding the status of a referral, subject to applicable law.
When you submit your information through our assessment or contact forms and provide the related consent, you authorize Regenerative Treatment Guide and the Provider(s) we match you with to contact you at the telephone number you provide — including by automatic telephone dialing system, prerecorded or artificial voice, and SMS/text message — for purposes including scheduling, follow-up, and marketing. Consent is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may revoke consent or unsubscribe as described in Your Choices. Calls and messages may be recorded or monitored where permitted by law.
We share information in the following circumstances:
Depending on your state, sharing your information with Providers and advertising partners may be considered a "sale" or "sharing" of personal information. See State Privacy Rights for how to opt out.
We and our partners use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze traffic, and support advertising. We use Google Analytics 4 and Microsoft Clarity to understand how visitors use the Site (including aggregate traffic and on-page behavior such as scroll depth and session recordings), and the Meta Pixel to measure advertising performance. These tools may set cookies and collect device/usage data as described in their own privacy policies. You can control cookies through your browser settings and, where available, through opt-out tools offered by these providers (for example, the Google Analytics opt-out browser add-on). Some features may not function properly if cookies are disabled.
Depending on where you live (for example, California, Virginia, Colorado, Connecticut, Utah, and other states with applicable laws), you may have rights to:
California residents: you may exercise rights under the CCPA/CPRA, including the right to opt out of sale/sharing. To submit a request, contact us using the details in Contact Us. We will verify your request as required by law, and you may use an authorized agent. We do not knowingly sell the personal information of individuals under 16.
Regenerative Treatment Guide is generally not a "covered entity" or "business associate" under the Health Insurance Portability and Accountability Act ("HIPAA"). Information you submit to us through the Site is typically not "protected health information" under HIPAA while it is held by us. Information you share directly with a Provider, and information the Provider creates about your care, is governed by that Provider's HIPAA obligations and privacy practices. Please review each Provider's notice of privacy practices.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.
The Site is intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, please contact us so we can delete it.
The Site may link to third-party websites and Providers we do not control. We are not responsible for their content or privacy practices, and this Policy does not apply to them.
We may update this Policy from time to time. We will post the updated version with a revised "Last updated" date, and material changes will be indicated as required by law. Your continued use of the Site after changes take effect constitutes acceptance.
Questions or requests regarding this Policy may be directed to:
Solcertain LLC
255 S Orange Avenue, Orlando, FL 32801
Email: info@regenerativetreatmentguide.com
Phone: 407-710-9338